The following comments have been left by customers via our on-line Feedback form that is available to all of our customers. Please feel free to view customer comments regarding the services that we offer.
Name: Doreen Rowlay
Dear Dean and Fred
I would like to say how much I appreciated your service and kind help with my removals to France (albeit at short notice). I would like to compliment all your staff who arrived to do the collection and say how helpful, courteous and pleasant they all were.
I would also like to say that I shall be recommending your company at any time I hear of someone needing removals and I will certainly let them know how pleased I was with your service.
Excellent service. Not only were they courteous and efficient they also wrapped and packed those odd things which we didn’t manage to do beforehand. Even the Piano was dealt with easily!
Dear Mr Phillips,
Having recently used the services of FJ Phillips and Son to transport our furniture and personal effects from North Yorkshire, UK, to Dordogne valley,France, I am writing to commend you and your professional team
on every aspect of your friendly and supremely efficient service.
Until I found your company website on the internet, I had never previously heard of F J Phillips and Son.
Your immediate response and cost quotation to me, via email, while I was resident in Singapore, was fuss- free and extremely customer -friendly.
Your subsequent pick up and delivery was exactly according to the timing schedule you specified and I was grateful you even sent me a delivery time confirmation via sms message a few hours before your delivery
arrival. Your transport time of only 2 days from Northern England to the South of France was beyond my expectations.
Your professional and meticulous handling of our fragile and heavy items was impressive…especially considering one of our more unusual pieces was an Indonesian “Rickshaw-type” bicycle taxi!
But most of all the courteous and friendly service of your staff was outstanding.
Moving is often a stressful and unpleasant experience.
Our experience with your company was exactly the opposite!
It was a great pleasure to do business with your company and I look forward to use your services again in the future, should the need arise.
I have already recommended you to my friends and family and have no hesitation whatsoever in endorsing your service “to whom it may concern.”
Many thanks again to you and your team
Philip and Rebecca Jenkinson